Frequently Asked Questions

No! With our new mobile app, you will not need a separate login. Your online banking credentials will log you in both online banking and mobile deposit. 

No – Our Mobile Check Deposit product is free to all eligible GRCCU Members. 

Log in to your mobile app. At the bottom menu bar of the mobile app, click the Camera icon and select "Register". After your registration has been submitted, your account will be reviewed and within 1-2 business days should your account be approved, you will receive a notification.

Mobile Check Deposit is open to members that are 18 years or older, have had their account open for at least 90-days, have a current mailing address, have not caused the credit union a loss, have an active account, bring their account to a positive balance at least once every 30 days and are not the subject of any legal or administrative order or levy. 

Yes – to aid in processing, please make sure you include “For Mobile Deposit Only at GRCCU” along with your endorsement on the back of the check. 

Yes. It’s a good idea to hold onto all checks you deposit until you can confirm the funds are in your account. Once confirmed, be sure to safely destroy them. 

Mobile Check Deposits are typically reviewed within two (2) business days. Once approved, funds are generally available immediately. Please note that all deposits are subject to review and may not be available for immediate withdrawal.

After logging in, you can select “View Mobile Check Deposit History.” This will provide you with the last 30 days of mobile check deposit transactions and their current status. 

*Maximum Dollar Amount Per Item: $2,000.00
*Maximum Dollar Amount Per Day: $2,000.00
*Maximum Number of Items Per Day: 5
*Maximum Rolling 30 Day Amount: $5,000.00