Frequently asked questions from our members.
- About GR Consumers Credit Union
- Account Questions
- ATM Questions
- Certificates of Deposit Questions
- Checking Questions
- Debit Card Questions
- Financial Education Questions
- General Product and Service Questions
- Loan and Credit Questions
- Mobile Check Deposit
- Online Banking Questions
- Roth IRA Questions
- Savings and Investment Questions
- Security Questions
You can update your personal information in one of three ways. Reminder: We cannot change your address via email.
- Log in to your account via GRCCU's mobile app and tap the 'More' button on the bottom right of the home page. Then scroll down and tap "Update Personal Information" to edit your information.
- Log in to your account via GRCCU's online banking. Scroll down the right column of the home page to find 'Personal Information' and click to edit your personal information.
- Stop by our branch to fill out and sign a Change of Address form.
Yes, your employer should be able to send your payroll to multiple accounts. Click here for a direct deposit form. If your employer is not able to do so, call or stop in to one of our branches for assistance. We may have options for splitting or transferring your funds when they arrive at GRCCU.
Your money is insured by the National Credit Union Administration (NCUA), an independent agency of the United States Government. Your savings is federally insured up to $250,000 and backed by the full faith and credit of the United States Government.
Learn more about the NCUA's Insured Funds here.
Yes, GRCCU offers domestic wire services but does not offer international wire services. Click here for incoming wire instructions or for an outgoing wire form.
GRCCU offers Money Orders and Cashier's Checks for our members. We do not offer Traveler's Checks. There may be a small fee for a Money Order or Cashier's Check.
Yes, GRCCU's America's Future Club is a great way to acquaint teens and young adults with the financial experience needed to succeed. Learn about our America's Future Club here.
Credit unions are not-for-profit and exist to help people, not to make a profit. As such, all earnings are returned to their members in the form of high-interest savings and low rate loans. A volunteer board of directors, elected by the members, governs a credit union. With their vote, each member has a direct impact on the direction of the credit union.
Also, "people helping people" is the credit union philosophy. A credit union's goal is to serve all of their members equally and provide charitable contributions to their community. Credit unions are owned by their members. Each member gets one vote and an equal say in how the credit union is run.
